Privacy Policy

At Pramukh Silver, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We collect information that you provide directly to us when making a purchase or creating an account, including your Name, Email Address, Phone Number, Shipping/Billing Address, and Order History.

2. How We Use Your Information

To process and fulfill your orders, including sending delivery updates.
To provide customer support and respond to inquiries.
To improve our website, products, and services.
To send promotional offers (only if you have opted in).

3. Payment & Security

We do not store your UPI IDs, passwords, or credit card details on our servers. All online transactions are processed through secure, encrypted, and trusted third-party payment gateways.

4. Third-Party Services

We may share your shipping details (Name, Address, Phone Number) with our trusted logistics partners (e.g., Shiprocket) strictly for the purpose of delivering your order.

5. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@pramukhsilver.com.